Terms of Service
Terms governing access to and use of the NovaHR service.
1. Service
NovaHR provides software for employee records, attendance, leave, payroll, talent and related people operations. Features depend on the selected plan, configuration and implementation scope.
2. Customer responsibilities
The customer is responsible for lawful data collection, accurate payroll and policy configuration, authorised user access, device permissions, employee notices and statutory review.
3. Accounts and security
Users must keep credentials confidential. Administrators must promptly deactivate departed employees and review access permissions.
4. Payroll and compliance disclaimer
Calculated payroll values must be reviewed before payment or filing. Local tax, labour and social-security requirements change and require qualified professional validation.
5. Availability and maintenance
Define uptime, support hours, backup schedules, recovery objectives and planned maintenance in the executed service-level agreement.
6. Fees and billing
Subscription fees, employee counts, billing cycles, taxes, upgrades, downgrades and cancellation rules are defined in the order form and billing policy.
7. Intellectual property
The operator retains rights to the software and documentation. Customers retain ownership of their business and employee data.
8. Termination
On termination, provide a defined export window and securely delete or anonymise data according to the agreement and legal retention duties.
Last updated: 09 November 2026. This template is not legal advice.